What is Soft Play?
Activities for small children with play equipment made from soft materials. The soft play area offers a safe environment where children can play, explore, create and use their imaginations.

How to Book/Deposits
To request a reservation, simply fill out the Request Form. Once we receive your details and approve your event, we will send you an invoice for a $100-$150 refundable damage/cleaning deposit to hold your package and secure your date (this does not count towards the rental fee). You will also be required to sign the rental agreement/waiver. The total rental fee will be due 7 days prior to your event. Failure to pay on time may result in the cancellation of your event.

All rentals are for up to 4 hours of playtime. Set up and breakdown time is included in the package fee and not calculated into the playtime. For each additional hour, we charge $75 per hour. No payment processing or paperwork on the day of the event. Deposits will be returned within 1-2 days only if all balls are placed back inside the ball pit at the time of pick up. There were NO food, liquid, glitter, candy, or stains on any of the equipment.
No damages to any of the equipment.

Indoor/Outdoor Set Up Logistics/Weather Conditions
We can set up both indoor and outdoor based on the weather conditions, ground conditions (dry/drained/level). Outdoor setups must have shade provided by the client. We can customize and offer recommendations based on your specific venue or space. If there is inclement weather in the forecast, we will need an alternative indoor setup option or we will need to reschedule your event. Once the equipment is set up, we will not be able to provide a refund.

How Often Do You Clean the Equipment?
We clean every piece of equipment before and after each use with eco friendly soap, water and sanitize with our go to cleaning product, CleanSmart. CleanSmart uses clean, simple ingredients plus innovative technology to kill 99.9% of the germs that gather on toys. No bleach, dyes or harmful chemicals means no chemical residue.

What is your Cancellation Policy

We understand life happens. Please notify us as soon as possible at least 7 days prior to the event and we will grant you a full refund. If cancellation is less than 7 days, a credit for use at later date will be applied. Good for one year. If there is inclement weather in the forecast, we will need an alternative indoor setup option or we will need to reschedule your event. Once the equipment is set up, we will not be able to provide a refund